Frequently Asked Questions

Refund Consultants audit different government agencies on a regular basis for unclaimed funds due to citizens like yourself. We specialize in difficult to find claims. There are many types of unclaimed assets that have a myriad of different sources such as safe deposit bank contents, mutual funds, uncashed checks, wages, insurance policies, utility deposits, escrow accounts, and inheritance money to name just a few.

We spend a lot of time and effort using our skills to locate our clients, primarily by doing internet searches.

Please call us and one of our representatives would be more than happy to explain the nature of your claim.  Once you have signed our contingency fee agreement, we'll work on your case to find out where the funds are located and the process required to recover the funds for you. 

The governmental agencies we audit typically DO NOT post these unclaimed funds accounts online. You are welcome to search state unclaimed funds websites, and you can likely find money owed to you or someone you know. Although these websites are great tools, you won't find the claim you were contacted about there. Not all claims are easy to find and a considerable amount of time and resources have been spent gathering the many details of your claim. 

The agencies holding the assets often have many specific requirements that must be followed for proving your entitlement to the claim and submitting your request. In addition, these agencies can sometimes prove to be difficult to work with in their response times and paying your money. After all, they stand to keep the money if you do not follow their rules and meet their deadlines. Refund Consultants organization has the training and experience necessary to navigate the labyrinth of government agencies holding the funds and know precisely what needs to be done to claim your funds. We are one of the few companies in our industry that is accredited by the Better Business Bureau with an A+ rating. 

Refund Consultants keep your information 100% private and confidential. We never ask for any personal financial information. We do not sell or give your information to anyone outside of Refund Consultants.

Just give us a call! We're here to serve you. Call us anytime at 614-705-2750.

Yes, Refund Consultants Organization is a legitimate and well-established asset recovery company. The most significant indicator of its legitimacy is its accreditation by the Better Business Bureau (BBB), where it has maintained an A+ rating since August 24, 2020. This rating signifies a high level of trustworthiness and a commitment to resolving any customer concerns in good faith. The company has a physical office located at 3982 Powell Rd Ste 159, Powell, OH 43065-7662, and operates nationwide.

You can independently verify the company's credentials through several public channels. The most direct method is to review their profile on the Better Business Bureau website, which confirms their A+ rating, physical address, and accreditation status. Additionally, the company's official website, refundconsultants.org, provides transparent information, including a "Meet The Staff" page with names and direct contact numbers for team members, and a video message from the founder, Alan McComas.

Receiving unexpected communication about money can naturally cause skepticism, and it is wise to be cautious. Our initial contact via letter, postcard, or phone call is the first step in a transparent process designed to reunite you with funds we have identified in your name through our audits of government agencies. We encourage you to verify our legitimacy through the public resources mentioned above, such as our A+ rated BBB profile, before proceeding. Our communication is not a demand for money; it is an offer of professional assistance to recover what is rightfully yours.

Our expertise is rooted in specialized training and extensive experience. The founder, Alan McComas, is a trained and certified Refund Recovery Specialist. This level of expertise allows us to handle complex cases that often go unresolved, ensuring that all legal and administrative requirements are met correctly to secure the successful recovery of our clients' funds.

 Alan McComas is the Founder and Owner of Refund Consultants Organization. He is a highly credentialed professional in the asset recovery field. He is actively involved in the company's mission and has provided a public video on the company website to personally address common questions and concerns, further demonstrating a commitment to transparency and building client trust. 

No, Refund Consultants Organization is a distinct and separate entity. It is common in this industry for multiple businesses to have similar-sounding names, which can cause confusion. Refund Consultants Organization is based in Powell, Ohio, was founded by Alan McComas, and holds its own A+ accreditation with the BBB. We are not affiliated with "Refund Advisory Corp" of Texas or "The Refund Consultants" based in Houston. We advise potential clients to carefully verify the company name and credentials to ensure they are working with us directly.

 Our A+ rating with the Better Business Bureau is the strongest indicator of our commitment to client satisfaction. This rating is determined by numerous factors, including a company's responsiveness to consumer complaints and its history of resolving them in a fair and timely manner. An A+ rating reflects that we meet the highest standards of trust and customer service set by the BBB. 

 Unclaimed funds (or unclaimed property) are financial assets that have been left inactive by their owner for an extended period. When the holding institution (like a bank, insurance company, or government agency) cannot locate the owner, these funds are turned over to the state or a relevant government agency for safekeeping. Refund Consultants Organization specializes in locating these funds, which are rightfully owned by private citizens. 

  This money can originate from a wide variety of sources. Common examples include forgotten savings or checking accounts, uncashed paychecks, stocks and bonds, insurance policy payouts, utility deposits, tax refunds, inheritance funds from deceased relatives, and foreclosed properties. These assets become "lost" when the owner moves without updating their address or is otherwise unreachable by the holding institution. 

Our team of specialists conducts systematic audits of government agencies and their public records across the country. Through this meticulous research, we identify lost, missing, and unclaimed funds belonging to private citizens. If our research strongly indicates that you or a relative are the rightful owner of certain funds, we then use public information databases to locate you and make contact. Just give us a call! We're here to serve you. Call us anytime at 614-705-2750.

While it is true that some unclaimed funds can be found and claimed for free through state websites, many cases are not that simple. Refund Consultants Organization specializes in "difficult cases". These often involve funds that are not easily searchable, require navigating complex legal paperwork, proving ownership through extensive documentation (especially in inheritance cases), or dealing with uncooperative government agencies. Our expertise and resources save you significant time and frustration and increase the likelihood of a successful recovery, particularly in these more challenging situations. 

 Escheatment is a legal process, with roots in 16th-century feudal law, through which unclaimed property is transferred to a government entity. While most states hold unclaimed funds indefinitely for the owner, in some specific circumstances and jurisdictions, if the funds are not claimed within a certain timeframe, the government can permanently seize them. Our service aims to recover your funds long before escheatment becomes a risk, ensuring the money is returned to you, its rightful owner. 

 Our process is designed to be simple and straightforward for you: Initial Contact: After we contact you, you call us back to discuss our findings. Verification & Agreement: We verify your identity and connection to the funds. We then provide a clear agreement that outlines our services and contingency fee. There are no upfront costs. Paperwork & Claim Submission: We handle the preparation and submission of all necessary legal paperwork to the government agency holding the funds. Processing: We manage all communications with the agency and diligently follow up on the claim's progress. Recovery & Payment: Once the agency approves the claim and releases the funds, we process the payment and send you your share via a secure method. 

 The required documentation depends on the agency holding the funds and the nature of the claim. Typically, you will need to provide proof of identity (such as a driver's license) and proof of your connection to the last known address associated with the funds (such as an old utility bill). In inheritance cases, additional documents like a death certificate and proof of heirship may be required. We will provide you with a precise list of what is needed and guide you in gathering the correct paperwork. 

 The required documentation depends on the agency holding the funds and the nature of the claim. Typically, you will need to provide proof of identity (such as a driver's license) and proof of your connection to the last known address associated with the funds (such as an old utility bill). In inheritance cases, additional documents like a death certificate and proof of heirship may be required. We will provide you with a precise list of what is needed and guide you in gathering the correct paperwork. 

 There are absolutely no upfront fees or out-of-pocket costs to you at any point in the process. We operate on a contingency-fee basis. This means we invest our own time and resources to process your claim, and we are only paid if we are successful in recovering your money. This model ensures our interests are perfectly aligned with yours. 

Our fee is a pre-agreed percentage of the total funds we successfully recover on your behalf. This percentage will be clearly and explicitly stated in our service agreement. You will have the opportunity to review and approve all terms before we begin any work on your case. There are no hidden charges or surprise fees. 

 Our company's success is directly tied to our clients' success. We are compensated by retaining the agreed-upon percentage from the funds once they have been successfully claimed and released by the holding agency. In short: we only get paid when you get paid. If for any reason the claim is unsuccessful, you owe us nothing. 

 You are paying for professional expertise, convenience, and results. While simple claims can sometimes be handled independently, we specialize in the "difficult cases" that require deep knowledge of government procedures, extensive research, and legal navigation. Our service eliminates the administrative burden, saves you countless hours of work, and leverages our experience to overcome bureaucratic hurdles that could otherwise prevent a successful recovery. 

  No. Our commitment to transparency is absolute. The fee structure is fully disclosed in our agreement, which is based on a simple contingency percentage. We cover all administrative and research costs associated with the claim process. You will never be asked to pay for postage, notary services, or any other expense. 

Once the government agency releases the funds, we process the payment according to our agreement. You will receive your portion of the recovered money, typically in the form of a cashier's check or another secure payment method, ensuring a safe and verifiable transaction. The entire disbursement process is handled with professional care and transparency.

 No. We will never ask for your personal bank account details or credit card information. Our process does not require this sensitive data. This policy is a crucial part of our commitment to protecting our clients' financial security and privacy. 

 We are a dedicated team of professionals led by Founder and Owner Alan McComas. Our operational leadership includes Shawn Ward, our Director of Operations. The full team, including Rich Broderick, Jim Zedeker, Sara Ward, Janie McComas, and Steve Deasey, and others, is listed on our website, reflecting our belief in transparency and personal accountability. 

 Absolutely. We encourage direct communication. You can find the names and direct phone numbers of our key team members, including our founder Alan McComas, on the "Meet The Staff" page of our website. We believe that providing this level of accessibility is essential for building trust and ensuring you feel comfortable throughout the process.  

 Our mission is simple and client-focused: to reunite private citizens with the money that is rightfully theirs. We diligently audit government agencies to find these lost and unclaimed funds and work to prevent them from being permanently lost to government agencies through escheatment. We take pride in successfully resolving even the most difficult cases for our clients. 

  Our corporate office is located at 3982 Powell Rd Ste 159, Powell, OH 43065-7662. While we are based in Ohio, we are an asset recovery company that serves clients across the entire United States. 

  Yes, giving back to the community is a core value of our organization. We are proud supporters of several charitable organizations, including the Ronald McDonald House, which supports families of seriously ill children; Pelotonia, which accelerates cancer research; Hospice Care, which improves quality of life for those with life-limiting illnesses; and Niche Seekers, which empowers individuals with special needs. 

Refund Consultants Organization was founded by Alan McComas, an expert in the asset recovery field. He established the company based on the principle that everyday people should not lose their hard-earned money to complex government bureaucracies. As a Refund Recovery Specialist, he built the company's foundation on elite expertise and a genuine desire to help citizens navigate a confusing system and recover what is rightfully theirs. 

Refund Consultants Organization has been a BBB Accredited Business since August 24, 2020. Our A+ rating reflects our consistent commitment to ethical business practices and client satisfaction since our accreditation. 

 To successfully process a claim, we will need you to provide information that verifies your identity and your right to the funds. This typically includes your name, contact information, and documentation proving your connection to the address associated with the funds. We only collect information that is strictly necessary for the government agency to approve the claim. 

 We take the security of your personal information very seriously. As outlined in our Privacy Policy, we strive to use commercially acceptable means to protect your data. Access to personally-identifying information is restricted to employees, contractors, and affiliated organizations who require it to process your claim and have agreed to keep it confidential. 

No, absolutely not. The process of claiming unclaimed funds is not a credit-based transaction. It has no connection to your credit history and will not impact your credit score in any way.

Whether the recovered funds are taxable depends on their original source. For example, an uncashed paycheck might be treated as income, while the return of a deposit may not be. As we are not tax professionals, we cannot provide tax advice. We strongly recommend you consult with a qualified accountant or tax advisor to determine any potential tax liability.

Yes. Once the funds have been successfully recovered and you have received your payment, our service agreement is fulfilled and our business is concluded. Our goal is a one-time, successful recovery that leaves you with the money you are rightfully owed.

 The single most important reason is our risk-free, client-first business model, which is validated by our credentials. We operate on a contingency basis, so you pay nothing upfront, and we only get paid if we succeed for you. This model is backed by our A+ rating from the Better Business Bureau and the elite, nationwide certification held by our founder. 

 Difficult cases are claims that go beyond a simple online name search. These include situations such as: Funds held for a deceased relative, which require navigating complex probate and inheritance laws. Assets belonging to a business that has since been dissolved. Claims that require extensive genealogical research to identify and prove the rightful heirs. Funds held by obscure or uncooperative agencies that are challenging to work with. Our specialized expertise is essential for resolving these complex scenarios successfully. 

 Yes, this is a primary area of our expertise. Recovering inherited assets is one of the most common types of "difficult cases" we handle. We have the experience needed to navigate the intricate legal requirements of probate and inheritance claims, helping rightful heirs secure funds they may not have known existed. 

 While we have a high success rate, an initial denial can sometimes occur due to requests for additional documentation or clarification. A key benefit of our service is our persistence. We will review the reason for the denial, work with you to gather any further required information, and manage the appeals process on your behalf. 

 Yes, our research and recovery operations extend across the country. We audit government agencies at various levels—local, state, and federal—throughout the United States to locate funds for our clients. 

 To ensure we can handle the legal complexities of asset recovery, our team is equipped to navigate the specific statutes and regulations that govern unclaimed property in different jurisdictions, which is particularly crucial for inheritance and business-related claims. 

 It is understandable to feel that way. These funds often represent assets that have been forgotten for many years or even decades. Over time, an initial amount from a dormant account, uncashed check, or insurance policy can become a significant sum. There can often be a significant amount of equity due to the original homeowner after a foreclosure. Our job is to uncover these legitimate, verifiable funds and return them to you. 

 Government agencies are often required to hold these funds, but they may lack the resources or updated information to locate the rightful owners. People move, change their names, or pass away, making them difficult to trace. That is where our specialized research services become essential. We dedicate the time and resources to bridge that information gap. 

 The best way to begin is to call the number provided on the correspondence you received from us. You can also contact our founder, Alan McComas, directly at 614-705-2775, or our Director of Operations, Shawn Ward, at (+1) 614-665-5916. Our general contact email is info@refundcosultants.org.